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Cedarville University

CU Learn (Canvas) Support

March 16, 2021

Did you know CU Learn (Canvas) support is available 24×7? Canvas phone and chat support are available 24×7 for faculty and students. The details for Canvas support options can be viewed by selecting the (?) Help icon on the main Canvas page (cedar.to/canvas) or by going to cedar.to/canvashelp. The Cedarville... View Article

Self-Service Password Reset

March 9, 2021

Password expired? Forgot your password? Who do you call? No one! You can reset your own password with Information Technology’s new self-service password reset procedure. You can reset a forgotten or expired password using a phone number or your alternate email address. Go to cedar.to/passwordreset for details on this new... View Article

Beware of Tax Scams

March 2, 2021

With income tax filing season now upon us, the scammers are phishing for your personal information. Beware of tax scams through phishing email messages and fraudulent electronic tax filing websites. The IRS has a wealth of information and tips on how to avoid falling victim to a tax scam. For... View Article

Apple iOS 14.4 Release

February 2, 2021

Apple recently released iOS 14.4 and iPadOS. Information Technology strongly recommends users with iPhones and iPads update their devices to 14.4. This release includes fixes to significant security vulnerabilities. The upgrade also includes other bug fixes, Bluetooth device setting updates, and support for scanning smaller QR codes. But the most... View Article

eduroam settings change for Android devices

January 19, 2021

Google made a few changes to the Wi-Fi setup screen for eduroam with the January 2021 Android 11 security update. If you have difficulty connecting to eduroam, you’ll need to update a few settings: EAP Method: PEAP Phase 2 Authentication: MSCHAPv2 CA certificate: Use System Certificates (on some versions, this... View Article

Phone System Maintenance

January 13, 2021

In order to provide increased stability, as well as new functionality, Information Technology technicians will be doing maintenance on the campus phone system tomorrow evening, Thursday, Jan. 14, from 5-6 pm. There will be times when you will not be able to make or receive calls during this period. Any... View Article

Looking for a Last-Minute Christmas Gift?

December 4, 2020

Cedarville University Information Technology can help!  We have the following used computers available for purchase: 2015 HP ProDesk 400 G1:  $39.00 2015 HP ProBook 640 G1:  $89.00 Late 2013 27″ iMac:  $250.00 Late 2013 21″ iMac:  $250.00 Additional details and ordering information can be found on the Used Computer Sale Page.

Authentication Changes

December 1, 2020

Good news from the IT department in the midst of these stressful times! 24/7 Self-Service Password Reset If you happen to forget your Cedarville University password, you will now be able to reset it easily on your own, simply by confirming your identity by email or an automated phone call... View Article

Phishing Email Alert

June 10, 2020

IT continues to receive reports of phishing email messages that appear to originate from Cedarville faculty members. The messages have a sender email address with the format <username>.cedarville.edu@gmail.com. Do not reply to these messages. Instead, report the message to Google by following the instructions on this page:  https://support.google.com/mail/answer/8253?hl=en. Then, delete the message from... View Article

Changes to Microsoft User Accounts

June 4, 2020

Information Technology is looking into new ways to utilize Microsoft Teams for online file sharing and collaboration. However, most user accounts on this platform were originally named in the format  <username>@cedarvilleuniversity394.onmicrosoft.com. In order to make the best use of these platforms, Information Technology is planning to rename the affected accounts... View Article