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Cedarville University

eduroam WiFi Certificate Renewal – Action Needed

September 22, 2021

  On September 23, the security certificate that secures authentication to the eduroam WiFi network will be renewed. This is a process that happens every two years when the current certificate expires. What this means for your eduroam-connected devices… Android Devices:  No action needed. Your connection to eduroam will continue to work without any disruption.... View Article

New Sign-in to CedarInfo Transactions and Other Services

June 25, 2021

New Sign-in to CedarInfo Transactions and Other Services Information Technology is continuing to update the sign-in pages of Cedarville University services in an effort to prepare for a seamless single-sign-on experience to the new myCU portal that will be launched later this summer. Effective Wednesday, June 30, the following services... View Article

Telephone Support Has a New Number

April 27, 2021

Support for University desk phones and cell phones is moving to Information Technology from Operations.   Instead of filing a Maintenance Work Order, simply visit https://cedarville.edu/phones or visit the ServeCU IT Service portal at Cedarville.edu/ServeCU. After authenticating, select Request Help/Browse Service Catalog and select the Telephones, Cellphones, & Voicemail service. Alternatively, give us... View Article

Identity Management Day 2021

April 13, 2021

Today is Identity Management Day! Securing our digital identities is critical to protecting our personal information and our identities from theft and fraud. The National Cybersecurity Alliance (NCA) and the Identity Defined Security Alliance (IDSA) are proud to present the first Identity Management Day, an annual awareness event which takes... View Article

CedarNet User Name Change Requests

April 6, 2021

Three times a year at the end of each semester, IT allows students, faculty, and staff to request a change in their CedarNet user name. Reasons for requesting a change include the desire for a shorter login name or a change in your last name (e.g., marriage). The CedarInfo transaction... View Article

Teams, SharePoint, and OneDrive Support Q&A

March 30, 2021

With more and more people adopting Teams, OneDrive, and SharePoint, Information Technology will centralize our support efforts in our ServeCU portal. How do I get support for Teams, Sharepoint, and OneDrive?   Go to the ServeCU Portal at cedar.to/ServeCU, click Sign in, and search for “OneDrive.” We have a list of articles there... View Article

CU Learn (Canvas) Support

March 16, 2021

Did you know CU Learn (Canvas) support is available 24×7? Canvas phone and chat support are available 24×7 for faculty and students. The details for Canvas support options can be viewed by selecting the (?) Help icon on the main Canvas page (cedar.to/canvas) or by going to cedar.to/canvashelp. The Cedarville... View Article

Self-Service Password Reset

March 9, 2021

Password expired? Forgot your password? Who do you call? No one! You can reset your own password with Information Technology’s new self-service password reset procedure. You can reset a forgotten or expired password using a phone number or your alternate email address. Go to cedar.to/passwordreset for details on this new... View Article

Beware of Tax Scams

March 2, 2021

With income tax filing season now upon us, the scammers are phishing for your personal information. Beware of tax scams through phishing email messages and fraudulent electronic tax filing websites. The IRS has a wealth of information and tips on how to avoid falling victim to a tax scam. For... View Article

Apple iOS 14.4 Release

February 2, 2021

Apple recently released iOS 14.4 and iPadOS. Information Technology strongly recommends users with iPhones and iPads update their devices to 14.4. This release includes fixes to significant security vulnerabilities. The upgrade also includes other bug fixes, Bluetooth device setting updates, and support for scanning smaller QR codes. But the most... View Article