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Information Technology Blog

Used Computer Sale Now Open, Moodle 2.9 Upgrade, Future Dates (Students)

July 1st, 2015

Used Computer Sale – Online Ordering is Open!

Used desktop computers (Windows 7), laptops (Windows Vista), and 22″ monitors are available for sale. If you do not live in the area, you may designate someone to pick up and pay for your system in the “Comments” area of the order form. Systems cannot be held past the July 2015 pick up dates.

  • View system and monitor availability, specifications, warranty, and pricing at the Used Computer Sale website.
  • Choose a pick up date of July 16, 17, 30, or 31 between 11:00 a.m. and 4:00 p.m.
  • Pre-order a used computer or monitor using the Used Computer Sale online order form.
  • Pay when you pick up your system by cash, check, or credit card.

Moodle 2.9 Upgrade – Tuesday 7/7

The Moodle learning management system (online courses) will be upgraded to version 2.9 between 6:00 – 9:00 a.m. on Tuesday, July 7.

  • All Moodle resources and content will be inaccessible during this time.
  • A summary of the new Moodle 2.9 features is available from the Moodle Support Pages.

Important Future Dates – Redwood Upgrade, Windows Updates, and Fall Student Moodle Upload

Please make note of the following upcoming dates. More details will become available as the dates get closer.

  • Redwood Upgrade (7/17 starting at 3:00 p.m.) The Redwood server will be migrated to new hardware beginning at 3:00 p.m. on Friday, July 17. This migration will take approximately 9-12 hours and during this time any system or service that derives it’s data from the Redwood server will not function. Student systems affected include: CedarInfo. More information regarding this upgrade will be sent out as we get closer to the date.
  • Windows Updates (7/23, 8/20) Monthly Windows server maintenance is scheduled from 5:30 – 7:00 a.m. on these dates. You may notice a brief outage with the main web server, as well as intermittent access to the Google mail login page.
  • Moodle Rosters (7/31) The rosters for all enrolled pharmacy students were uploaded today (7/1). All other students enrolled in fall online classes will be uploaded on 7/31.

Prizes for TFA Security SetUp, Used Computer Sale Now Open, Moodle 2.9 Upgrade, Future Dates (FacStaff)

July 1st, 2015

Prizes for Two-Factor Security Set Up – before Wednesday 7/16

Faculty and staff who protect their University account with Two-Factor Authentication (TFA) before 7/16/15 will be entered in a drawing for one of five prizes:

  • Digital Picture Frame
  • Bluetooth Speakers
  • Tile (for finding lost items)
  • Wireless Mini Keyboard
  • Digital luggage scale

Learn more about the benefits of Two-Factor Authentication (TFA). Protect your University account from unauthorized use. Set up TFA on your Cedarville account today using the Set Up and Use TFA help page. Coming soon … video training over Two-Factor Authentication (TFA) and other security topics.

Used Computer Sale – Online Ordering is Open!

Used desktop computers (Windows 7), laptops (Windows Vista), and 22″ monitors are available for sale.

  • View system and monitor availability, specifications, warranty, and pricing at the Used Computer Sale website.
  • Choose a pick up date of July 16, 17, 30, or 31 between 11:00 a.m. and 4:00 p.m.
  • Pre-order a used computer or monitor using the Used Computer Sale online order form.
  • Pay when you pick up your system by cash, check, or credit card.

Moodle 2.9 Upgrade – Tuesday 7/7

The Moodle learning management system (online courses) will be upgraded to version 2.9 between 6:00 – 9:00 a.m. on Tuesday, July 7. All Moodle resources and content will be inaccessible during this time.

Important Future Dates – Redwood Upgrade, Windows Updates, and Fall Student Moodle Upload

Please make note of the following upcoming dates. More details will become available as the dates get closer.

  • Redwood Upgrade (7/17 starting at 3:00 p.m.) The Redwood server will be migrated to new hardware beginning at 3:00 p.m. on Friday, July 17. This migration will take approximately 9-12 hours and during this time any system or service that derives it’s data from the Redwood server will not function. Systems affected include: CedarInfo, Colleague, CUCMS, Informer, and the Maintenance Work Order system. More information regarding this upgrade will be sent out as we get closer to the date; however, feel free to contact Scott Howder (937-766-7905) with questions.
  • Windows Updates (7/23, 8/20) Monthly Windows server maintenance is scheduled from 5:30 – 7:00 a.m. on these dates. You may notice a brief outage with the main web server, as well as intermittent access to the Google mail login page.
  • Moodle Rosters (7/31) The rosters for all enrolled pharmacy students were uploaded today (7/1). All other students enrolled in fall online classes will be uploaded on 7/31.

Security TechTalk, Redwood Upgrade, CD/DVD drives, Used Computer Sale, Moodle Upgrades and Uploads (FacStaff)

June 24th, 2015

Security TechTalk Thursday, 6/25 at 11:45 a.m. in SSC 240/241

Two new security methods for your CedarNet and Google accounts will be demonstrated at this session. Bring along your mobile phone or other mobile device if you wish to get set up immediately. Help us to help you protect your University accounts from unauthorized use.

Arrive at SSC 240/241 by 11:45 a.m. to pick up a ticket for a free lunch. Presentation starts at noon. Preregistration is helpful but not required cedarville.edu/techtraining.

Redwood Upgrade – Friday, 7/17 starting at 3:00 p.m.

The Redwood server will be migrated to new hardware beginning at 3:00 p.m. on Friday, July 17. This migration will take approximately 9-12 hours and during this time any system or service that derives it’s data from the Redwood server will not function.

Systems affected include:

  • CedarInfo
  • Colleague
  • CUCMS
  • Informer
  • Maintenance Work Order system

More information regarding this work will be sent out as we get closer to the date; however, feel free to contact Scott Howder if you have any questions.

University Hardware Upgrades – CD/DVD Drive Options

About one fourth of University computers are upgraded each year. This year, the desktop and laptop models do not include an optical drive (for CD and DVDs). Eliminating the optical drive is an industry trend in laptops and saves the University money while providing a lighter-weight, smaller-sized system for faculty and staff.

1. Please submit an IT request if you need software installed on your new University computer from a CD or DVD. The technicians have several external CD/DVD drives on hand and are happy to install the software for you.
2. If you need regular access to an optical drive, please submit an IT request and provide your department general ledger number. IT will order an external CD/DVD drive with a USB connection for your personal/departmental use (cost around $30).

Important Future Dates – Moodle Upgrade, Student Moodle Upload, Used Computer Sale, Windows Updates

Please make note of the following upcoming dates. More details will become available as the dates get closer.

  • Moodle Rosters (7/1, 7/31) The rosters for all enrolled pharmacy students will be uploaded on 7/1. All other students enrolled in fall online classes will be uploaded on 7/31.
  • Moodle Upgrade (7/7 from 6:00 – 9:00 a.m.) The Moodle learning management system (online courses) will be upgraded to version 2.9 during this time. All Moodle resources and content will be inaccessible during this time.
  • Used Computer Sale (7/16, 7/17, 7/30, 7/31) Items available for sale include: 400 used desktop systems with Windows 7 pre-installed and a large supply of 22″ LCD monitors. The availability of laptop systems is not yet determined. Any Apple systems will be sold at a future date (to be decided).
  • Windows Updates (7/23, 8/20) Monthly Windows server maintenance is scheduled from 5:30 – 7:00 a.m. on these dates. You may notice a brief outage with the main web server, as well as intermittent access to the Google mail login page.

Compromised Accounts and Phishing Emails

May 21st, 2015

Information technology is working diligently to increase CedarNet and University email account security.

Compromised Google Accounts
Over the last several months, we have had an increase in the number of attacks trying to gain access to employee and student email accounts. If the attackers are successful, they send out large numbers of phishing email messages from the victim’s account.

If you receive a message that your University email account has been disabled, it may be a result of a compromised account. Please call the Information Technology office 937-766-7905 for immediate assistance.

Duo Two-Factor Security – Strengthen Security, Available Now!
Faculty and staff participation in two-factor authentication is entirely voluntary and will provide strengthened account protection. If you wish to participate, please review the following help pages:
Two-Factor Authentication FAQ
Two-Factor Authentication Set Up and Use

Don’t Take the Bait – Phishing Cautions
Information Technology reminds you not to click on links in emails that are non-specific or seem suspicious (e.g., view this document). It is especially important not to enter personal (password) or financial (account number) information into websites you visit from links embedded in emails. Visit the website directly instead.

Recent phishing emails circulating around campus refer to Walmart, Dropbox. etc. Because University email accounts can and have been compromised, a phishing email may be sent by someone you know. Please be cautious in opening any unexpected email, even if it is from someone familiar to you.

TechTalk: Your Account Security – June 25
Plan to attend a TechTalk lunch next month where we will demonstrate actions you can take to safeguard your accounts. Register for TechTalk (choose Technology Training).

Ignore Outdated Campus Emails

May 11th, 2015

Delayed Delivery of Outdated Campus Emails

Several all-campus emails, containing outdated information (e.g., curfew for JS), were recently delivered to your University email account . You may ignore these obsolete emails.

What Happened?

When the campus experienced delivery issues with group emails back in April of this year, several emails were not delivered. These emails have resurfaced, and were automatically delivered by Google. We apologize for any confusion.

CedarNet UserName Change, Computer Lab Summer Hours, Fir Server Maintenance

April 28th, 2015

Request Username Change – by Friday 5/1

Just a reminder… three times a year, we offer students, faculty, and staff the opportunity to request a change in their CedarNet username (login name). Reasons for requesting a change would include wanting a shorter username or to reflect a change in your last name (via marriage or some other legal action). The CedarInfo transaction to request a change in your username is located under “Individual Transactions.” The deadline for requesting changes this semester is Friday, May 1. The actual changes will be made on the morning of May 5. Additional details are available in the April 9 IT blog post.

Computer Labs – Summer Hours

The open access computer labs in BTS 111 and ENS 251 will close at 5:00 p.m. on Friday, May 1 for Summer break.

The BTS 111 computer lab will reopen for summer hours as follows:
May – 8:00 a.m. – 9:00 p.m. M/W, 8:00 a.m. – 5:00 p.m. T/R/F, closed weekends
June – 8:00 a.m. – 5:00 p.m. weekdays, closed weekends
July – closed until the start of fall classes on Wednesday, August 19, 2015.

The ENS 251 lab will be remain closed during the summer and will reopen with the start of fall classes.
The SSC 103 computer lab, Rinnova Internet Cafe, and all CedarPrint stations will be open during summer building hours as determined by Campus Safety.

Fir Server Maintenance – Saturday 5/9 (FacStaff Only)

The Network and Infrastructure Services team will be performing scheduled maintenance on the Fir server on Saturday, May 9 between 8:00 a.m. and 11:00 a.m. Data stored on the Fir server will be inaccessible to faculty and staff during that time. Refer to the Identify Your Network Server help page if you are unsure of your assigned server.

University Mailing Groups

April 20th, 2015

University Group Email Delays
Faculty and staff have reported slow delivery or non-delivery of email sent to University Mailing Groups. The problems appear to have begun last Friday. The network and infrastructure services team is aware of the problem and is working with Google on a resolution.

What Can I Do?
Please do not resend your email. Otherwise recipients will receive multiple copies once email delivery is restored. Information Technology will send out an update once University mailing groups are functioning normally again.

Change Your CedarNet Username, Moodle Summer Courses

April 9th, 2015

Change Your CedarNet UserName (and email address)

Three times a year, we offer students, faculty, and staff the opportunity to request a change in their CedarNet username (login name). Reasons for requesting a change would include wanting a shorter username or to reflect a change in your last name (via marriage or some other legal action). The CedarInfo transaction to request a change in your username is located under “Individual Transactions.”

The deadline for requesting changes this semester is May 1. The actual changes will be made on the morning of May 5. The changes will take a few hours to process through all of our systems, so people whose usernames are being changed will not have access to some resources that morning.

The next open period for requesting a username change will be at the end of the summer, so if you are anticipating a change in legal name before then, you should consider requesting a change in your username now.

Please note that when your CedarNet username is changed, your Cedarville email address will also change. You will want to think about some potential negatives in regards to changing your username, especially if you have used your Cedarville email address to subscribe to Facebook, shopping accounts, etc.

Once a username is changed, we will maintain an alias for the old email address for a period of six months. Incoming email sent to the old address and the new address will be delivered. After six months, only the new email address will be valid.

Moodle Update – Summer Students

Student rosters will be uploaded to summer Moodle courses on Friday morning, April 10, 2015.

Easter Break Computer Lab Hours (Students)

April 1st, 2015

Computer Lab Hours – Easter Break

The open access computer labs in BTS 111 and ENS 251 will close at 5:00 p.m. on Thursday, April 2 for Easter break. The labs will reopen at 8:00 a.m. on Tuesday, April 7.

The SSC 103 computer lab, Rinnova Internet Cafe, and all CedarPrint stations will be open during holiday building hours as determined by Campus Safety.

Student Employment, Student Registration and eCheck Update (Students)

March 25th, 2015

Student Employment – Open for Summer/Fall 2015

If you are interested in working on campus this summer or during the 2015-16 academic year, please check out all open positions (choose “Summer 2015″ or “Fall 2015″ from the drop-down menu), and then fill out a student employment profile. Many Cedarville departments interview and hire students in the spring for student employment during the next academic year.

Student Planning (Registration) Resources

As announced by the Office of the Registrar, the new Student Planning tool is in place for graduate students and some undergraduate students. Visit the Student Course Planning tech help page for additional information and step-by-step instructions.

eCheck Update

A security solution for the 20+ eChecks (email check stations) has been found, and information technology expects that all eChecks will be available later this week.