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Information Technology Blog

Upcoming Network Maintenance, VLab Upgrade, Used Computer Sale, VOIP Phone System Upgrade

July 20th, 2017

Apple Network Maintenance: July 24

The telecommunication closet clean up work will conclude with the Apple Technology Resource Center. The wired and wireless networks in Apple will be unavailable during business hours on Monday July 24 from 8:00 AM – 5:00 PM EDT.

VLab Upgrade: July 26

An upgrade of VLab is scheduled for Wednesday July 26 from 5:00 AM to 7:30 AM EDT. This is a routine upgrade in preparation for the new academic year. VLab will be unavailable during the upgrade process.

Used Computer Sale: August 2, 3, 4

Used Windows and Macintosh computers will be available for sale at discounted prices on August 2, 3 and 4. The hours of the sale are 9:00 AM to 4:00 PM EDT each day in Apple 119. All computers are sold as-is. Additional details will follow.

Phone System VOIP Software Upgrade: August 4

The phone system VOIP (Voice Over IP) software will be upgraded on Friday August 4 from 6:00-10:00 PM EDT. The phone system will be unavailable during this time period. This is a routine upgrade to increase performance and reliability, and resolve minor bugs in the software. The upgrade will not impact the look and functionality of the office phone displays. The upgrade will provide some minor improvements to the phone system web interface.

Tech ALERT Update: Patterson Network Up

July 20th, 2017

Technicians have completed the repairs needed to restore network connectivity in Patterson Hall. The network is now up and fully operational.

Tech ALERT Update: Patterson Network Down

July 20th, 2017

Technicians are finishing the repairs needed to restore network connectivity in Patterson Hall. They estimate network connectivity will be restored by 8:00 PM tonight.

Tech ALERT Update: Patterson Network Down

July 20th, 2017

Technicians are continuing to work on restoring network connectivity in Patterson Hall. They estimate network connectivity will be restored by 5:00 PM today.

Tech ALERT: Patterson Network Down

July 20th, 2017

During network maintenance activities last night, the network cabling running to Patterson Hall was inadvertently damaged causing the network in the building to go down. Technicians are working on restoring network connectivity in Patterson Hall as quickly as possible.

Upcoming Network Maintenance, VLab Upgrade, Used Computer Sale

July 18th, 2017

Founders Network Maintenance: July 19

The wired and wireless networks in Founders Hall will be unavailable Wednesday July 19 from 5:00-9:00 PM EDT for telecommunication closet work.

Apple Network Maintenance: July 24

The telecommunication closet clean up work will conclude with the Apple Technology Resource Center. The wired and wireless networks in Apple will be unavailable during business hours on Wednesday July 24 from 8:00 AM – 5:00 PM EDT.

VLab Upgrade: July 26

An upgrade of VLab is scheduled for Wednesday July 26 from 5:00 AM to 7:30 AM EDT. This is a routine upgrade in preparation for the new academic year. VLab will be unavailable during the upgrade process.

Used Computer Sale: August 2, 3, 4

The dates of the used computer sale have been changed to August 2, 3 and 4. The hours of the sale are 9:00 AM to 4:00 PM EDT each day. Used Windows and Macintosh computers will be available for sale at discounted prices. All computers are sold as-is. Additional details will follow.

Upcoming System and Network Maintenance, Used Computer Sale

June 30th, 2017

Campus South End Network Maintenance: June 30

Information Technology is performing maintenance on the Cedarville network on the south end of campus today, June 30 from 8:00 AM – 5:00 PM EDT. The maintenance involves rerouting of the fiber network cabling that services the east side of Main Street. Wired and wireless network connectivity are currently unavailable in the following buildings until 5:00 PM today:

  • Alford Hall
  • Faith Hall
  • Carnegie Center
  • Hartman House
  • South Hall
  • Harriman Hall
  • Ambassador Hall

Redwood System Maintenance: June 30

The Redwood system will undergo maintenance involving security updates and upgrading the database this evening from 5:00 PM – 11:59 PM EDT. The following systems and services will be unavailable during this 4 hour time period:

  • Cedarinfo
  • Informer
  • Colleague
  • Self Service
  • Workorder Maintenance System
  • Web transactions that use Colleague data

Phone System VOIP Software Upgrade: July 7

The phone system VOIP (Voice Over IP) software will be upgraded on Friday, July 7 from 6:00-9:00 PM EDT. The phone system will be unavailable during this 3 hour time period. This is a routine upgrade to increase performance and reliability, and resolve minor bugs in the software. The upgrade will not impact the look and functionality of the office phones. The upgrade will provide some minor improvements to the phone system web interface.

 
Used Computer Sale

Information Technology is preparing for the sale of used Windows and Macintosh computers at discounted prices. The dates of the sale are July 20, 21 and August 3, 4. Additional details about the sale are forthcoming.

TechNews: Upcoming System and Network Maintenance (Update)

June 26th, 2017

This provides an update to the previous TechNews sent on Friday June 23. The SSC Network Maintenance is moved up one day to tomorrow June 27 from 5:00-9:00 PM EDT. The remaining events listed below are scheduled as previously communicated.

SSC Network Maintenance: June 27 (Updated)

Wired and wireless network connectivity in the SSC Event rooms and surrounding area will be unavailable Tuesday, June 27 from 5:00-9:00 PM EDT while we clean up the Telecommunications closet to make troubleshooting easier in the future and decrease future downtime.

Campus South End Network Maintenance: June 30

Information Technology will perform maintenance on the Cedarville network on the south end of campus on Friday, June 30 from 8:00 AM – 5:00 PM EDT. The maintenance will involve rerouting of the fiber network cabling that services the east side of Main Street. Wired and wireless network connectivity will be unavailable in the following buildings during this 9 hour time period:

  • Alford Hall
  • Faith Hall
  • Carnegie Center
  • Hartman House
  • South Hall
  • Harriman Hall
  • Ambassador Hall

Redwood System Maintenance: June 30

The Redwood system will undergo maintenance involving security updates and upgrading the database on Friday, June 30 from 5:00 PM – 11:59 PM EDT. The following systems and services will be unavailable during this 4 hour time period:

  • Cedarinfo
  • Informer
  • Colleague
  • Self Service
  • Workorder Maintenance System
  • Web transactions that use Colleague data

Phone System VOIP Software Upgrade: July 7

The phone system VOIP (Voice Over IP) software will be upgraded on Friday, July 7 from 6:00-9:00 PM EDT. The phone system will be unavailable during this 3 hour time period. This is a routine upgrade to increase performance and reliability, and resolve minor bugs in the software. The upgrade will not impact the look and functionality of the office phones. The upgrade will provide some minor improvements to the phone system web interface.

Used Computer Sale

Information Technology is in the process of planning the sale of used Windows and Macintosh computers at discounted prices. The tentative timing for the sale is mid-to-late July. Additional details are forthcoming.

TechNews: Upcoming System and Network Maintenance (Update)

June 23rd, 2017

Update to the previous TechNews sent on Wednesday, June 21:  The VOIP phone system upgrade is postponed to Friday July 7. The remaining events listed below are scheduled as previously communicated.

 
SSC Network Maintenance: June 28

Wired and wireless network connectivity in the SSC Event rooms and surrounding area will be unavailable Wednesday June 28 from 5:00-9:00 PM EDT while we clean up the Telecommunications closet to make troubleshooting easier in the future and decrease future downtime.

Campus South End Network Maintenance: June 30

Information Technology will perform maintenance on the Cedarville network on the south end of campus on Friday, June 30 from 8:00 AM – 5:00 PM EDT. The maintenance will involve rerouting of the fiber network cabling that services the east side of Main Street. Wired and wireless network connectivity will be unavailable in the following buildings during this 9 hour time period:

  • Alford Hall
  • Faith Hall
  • Carnegie Center
  • Hartman House
  • South Hall
  • Harriman Hall
  • Ambassador Hall

Redwood System Maintenance: June 30

The Redwood system will undergo maintenance involving security updates and upgrading the database on Friday, June 30 from 5:00 PM – 11:59 PM EDT. The following systems and services will be unavailable during this 4 hour time period:

  • Cedarinfo
  • Informer
  • Colleague
  • Self Service
  • Workorder Maintenance System
  • Web transactions that use Colleague data

Phone System VOIP Software Upgrade: July 7

The phone system VOIP (Voice Over IP) software will be upgraded on Friday, July 7 from 6:00-9:00 PM EDT. The phone system will be unavailable during this 3 hour time period. This is a routine upgrade to increase performance and reliability, and resolve minor bugs in the software. The upgrade will not impact the look and functionality of the office phones. The upgrade will provide some minor improvements to the phone system web interface.

TechNews: Upcoming System and Network Maintenance

June 21st, 2017

 

HSC Network Maintenance:  June 21 

HSC (east side) wired and wireless networks will be unavailable Wednesday June 21st from 5:00-9:00 PM EDT while we clean up the Telecommunications Closet to make troubleshooting easier in the future and decrease future downtime.

Windows Server Updates:  June 22

Services running on Windows Servers (EMS, CedarNet, VLab, etc.) including Cedarville.edu, will be unavailable sporadically Thurs. June 22nd from 5:00-7:00 AM EDT for routine monthly security and performance patches from Microsoft.

Phone System VOIP Software Upgrade:  June 23 

Information Technology will perform an upgrade of our phone system VOIP (Voice Over IP) software on Friday, June 23rd from 6:00-9:00 PM EDT.  The phone system will be unavailable during this 3 hour time period.  This is a routine upgrade to increase performance and reliability, and resolve minor bugs in the software.  The upgrade will not impact the look and functionality of the office phones.  The upgrade will provide some minor improvements to the phone system web interface.

SSC Network Maintenance:  June 28 

Information Technology will perform maintenance on the wired and wireless networks in the SSC on Wed. June 28th from 5:00-9:00 PM EDT.  Network connectivity in the Event rooms and surrounding area will be down during this 4 hour time period.

Campus South End Network Maintenance:  June 30 

Information Technology will perform maintenance on the Cedarville network on the south end of campus on Friday, June 30th from 8:00 AM – 5:00 PM EDT.  The maintenance will involve rerouting of the fiber network cabling that services the east side of Main Street.  Wired and wireless network connectivity will be unavailable in the following buildings during this 9 hour time period:

  • Alford Hall
  • Faith Hall
  • Carnegie Center
  • Hartman House
  • South Hall
  • Harriman Hall
  • Ambassador Hall

Redwood System Maintenance:  June 30 

Information Technology will perform system maintenance of the Redwood system on Friday, June 30th from 5:00 PM – 11:59 PM EDT.  The maintenance will include security updates and an upgrade to the database.  The following systems and services will be unavailable during this 4 hour time period:

  • Cedarinfo
  • Informer
  • Colleague
  • Self Service
  • Workorder Maintenance System
  • Web transactions that use Colleague data