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Information Technology Blog

Print Quotas, Computer Labs, Password and Username Change, New Computers (Students)

May 13th, 2016

Summer Print Quotas

Print quotas for summer term have been loaded, and spring print quotas have expired. If you have questions about your available print quota, refer to the Print Quota FAQ TechHelp page (cedar.to/printquota)

Summer Computer Labs

The available computer lab for summer term is located in room 111 of the Biblical and Theological Studies building (BTS). During May term, the computer lab is open 8am – 9pm on Mon/Wed and 8am – 5pm on Tues/Thurs/Fri. The lab is closed on weekends.

World Change Your Password Day – May 5

  • Have you changed your CedarNet password lately? Your CedarNet password expires every 360 days, so take a moment now –during the calmer days of summer– to change your password through CedarInfo.
  • All requested CedarNet username changes were completed on May 9. Remember if you changed your username, your email address changed as well.

New University Computers

Every year Information Technology replaces 25% of the computers on campus. Classroom and lab computers will be updated starting in July.

  • All Windows techcarts, classroom and lab computers will be running Windows 10 and Office 2016 for the 2016-17 academic year.
  • New University computers will not be equipped with CD/DVD drives.

New Computers, Password Changes, Summer Tech Projects (FacStaff)

May 12th, 2016

New University Computer Installations

Every year Information Technology replaces 25% of the computers on campus. Faculty and staff computer upgrades will occur starting in June.

  • Your department administrative assistant has a list of those users whose computer is up for replacement.
  • You will receive an email with preparation instructions approximately a week before your upgrade date. You may request a change in date for schedule conflicts.
  • New University computers¬†will be deployed with Windows 10 and Office 2016 preinstalled.
  • New University computers will not be equipped with CD/DVD drives.

All techcarts, classroom and lab computers will be replaced or reimaged in July.

World Change Your Password Day – May 5

Have you changed your CedarNet password lately? All CedarNet passwords expire every 360 days, so take a moment now –during the calmer days of summer– to change your password through CedarInfo.

Upcoming Summer Tech Projects

Here is a list of upcoming summer tech projects planned by Information Technology. As the dates come closer, more detailed information will be distributed:

5/9 – All requested CedarNet username changes were completed. Remember if you changed your username, your email address changed as well.
5/26 – Windows Updates will be released to campus computers.
7/1 – Pharmacy students will be loaded into Moodle courses.
7/13 – Moodle will be upgraded to version 3.0.
7/18 – Filebound planned upgrade.

CedarNet Username Change, Free Windows 10, QuickTime Security, Summer Labs (Students)

April 28th, 2016

Request CedarNet Username Change

Three times a year, we offer students the opportunity to request a change in their CedarNet username (login name) Reasons for requesting a change would include wanting a shorter login name or to reflect a change in your last name (via marriage or some other legal action). The CedarInfo transaction for requesting a change in your username is located under “Individual Transactions.”

The deadline for requesting changes this semester is May 6. The actual changes will be made on the morning of May 9. The next open period for requesting a change will be at the end of the summer semester, so if you are anticipating a change in legal name before then, you should consider requesting a change in your username now.

You will want to think about some potential negatives in regards to changing your username, especially if you have used your Cedarville email address to subscribe to Facebook, shopping accounts, etc. Changing your username also changes your Cedarville email address.

Once a username is changed, we will maintain an alias for the old email address for a period of six months. incoming email sent to the old address and the new address will be delivered. After six months, only the new email address will be valid.

Windows 10 – Get it for free

Cedarville students can obtain Windows 10 for their personal computer for free using the following instructions.

  1. Use a web browser to navigate to cedarvilleu.onthehub.com.
  2. Log in with your CedarNet username and password.
  3. Download Windows 10 Education (which is an enterprise version).

Apple QuickTime – Potential Security Risk

Apple QuickTime is being removed from all University computers because of potential security risks. Windows media player is available on University computers and can be used instead. IT recommends that you remove QuickTime from your personal computer as well.

Computer Labs – Summer Hours

The open access computer labs in BTS 111 and ENS 251 will close at 5:00 p.m. on Friday, May 6 for Summer break.

  • The BTS 111 computer lab will be reopen for summer hours as follows:
    May – 8:00 a.m. – 9:00 p.m. M/W, 8:00 a.m. – 5:00 p.m. T/R/F, closed weekends
    June – 8:00 a.m. – 5:00 p.m. weekdays, closed evenings and weekends
    July/August – closed until the start of fall classes on Wednesday, August 24, 2016.
  • The ENS 251 lab will be remain closed during the summer and will reopen with the start of fall classes.
  • The SSC 103 computer lab, Rinnova Internet Cafe, and all CedarPrint stations will be open during summer building hours as determined by Campus Safety.

Quicktime, Office 2016, Windows 10, El Capitan, Moodle (FacStaff)

April 28th, 2016

Apple QuickTime Removal

Apple QuickTime is being removed from all University computers because of reported security risks. Windows media player is available on University computers and can be used instead. You may want to remove QuickTime from your personal computer as well.

El Capitan Update (University iMac Computers)

Technicians are now able to upgrade University iMac computers to the El Capitan OS. Please submit an online technology request for this service.

Office 2016 and Windows 10 – Update

The final Microsoft Office 2016 and Windows 10 classes for the semester are scheduled for next week. If interested in attending, please register at cedarville.edu/techtraining.

University Computer
You may upgrade to the new version of Office 2016 at any time from the CedarNet menu (Start > All Programs > CedarNet > Office Suites > MS Office 2016 Pro Plus Installation).

Home Computer
Office 2016 (Excel, PowerPoint, Word, etc.) is available at a significant discount for Cedarville University facstaff home computers. Please view the Microsoft Home Use Program tech help page for details.

Moodle

Summer courses are loaded into Moodle, and summer student rosters were loaded mid-April. Pharmacy student rosters will be loaded July 1, and all student rosters for fall will be loaded August 1.

Phishing Email

April 19th, 2016

Phishing Email Alert

A phishing email is circulating around campus with the subject line: REVIEW MY ATTACHED DOCUMENT and originating from a faculty member’s account. It contains an urgent message to click on a link and sign in to view a proposal in Google docs.

To Protect your CedarNet Account:

  1. Delete the email without opening it, and remove it from your trash.
  2. If you opened the email and clicked on the link — especially if you entered your login credentials when prompted — you will want to go to CedarInfo and change your CedarNet password immediately.
  3. IT strongly recommends that all faculty, staff, and students set up 4 security questions within CedarInfo to further protect their CedarNet account. Instructions are contained in the TechHelp pages (cedar.to/techhelp > search for security).
  4. The gold standard for account security is Duo Two Factor Authentication. Please search the Cedarville TechHelp pages (cedar.to/techhelp > search for duo) to locate step-by-step instructions on how to setup Duo TFA and take advantage of this account protection.

Student IT Jobs for 2016-17, Easter Computer Lab Hours (Students)

March 23rd, 2016

Want to Work for IT Next Year?

Information technology is currently accepting applications for student employment during the 2016-17 academic year. View open positions, job descriptions, and complete a student employment profile to indicate your interest in working for IT (cedarville.edu/studentemployment).

Easter Break Computer Lab Hours

The BTS 111, ENS 251 and SSC 103 computer labs will close at 5pm on Thursday, 3/24 for Easter break. The labs will reopen at 8am on Tuesday, 3/29.

CedarPrint and echeck stations will continue to be available according to the holiday building hours set by Campus Safety.

Network Slowness

March 23rd, 2016

Network Slowness

Information technology has received some reports of sluggishness with the network including both wired and wireless connections. This would have affected your ability to access network drives and network services, the Internet, and Google Apps.

The network team has identified the problem and they believe it has been resolved. However, there may be a bit of residual instability with the wireless network during the evening as the wireless access points reconnect.

If you experience ongoing issues with connecting your computer, please submit an online technology request (student homepage > services > information technology request) or call the Student Help Desk up until 11:00 pm this evening.

Phishing Email

March 17th, 2016

Caution: Phishing Email

We have recently been informed of a phishing email which appears to be sent from “do-not-reply@cedarville.edu” and signed by “The cedarville account team.”

It is a phishing email.

Thanks to many of you who have called/emailed IT to check on this email.

  1. Do not click on the included link
  2. Do not enter any information if asked
  3. Delete the email message and remove it from trash

If you clicked on the link and/or entered information at the website you were directed to, navigate to CedarInfo immediately and change your password.

Network Maintenance during Spring Break, TechTraining, and Microsoft Home Use Program (FacStaff)

March 4th, 2016

Wireless and Network Maintenance – Spring Break

The network team will be busy upgrading the network infrastructure and wireless over spring break. You may notice some disruptions in service during that time, and we apologize for any inconvenience.

Depending on the type of maintenance planned, service outages may range from a few minutes to a few hours. The more extensive maintenance is scheduled for 6:00 p.m. or later to have the least impact on faculty and staff.

Affected services include: wireless, CedarNet, network storage (H, J, S, T drives), Filr, and network connectivity in academic buildings.

Technology Training

Two significant software upgrades are planned for this summer. Mark your calendar now for a lunchtime TechTalk on Thursday, March 31 to learn more about the campus move to Windows 10 and Microsoft Office 2016. Session registration is open at cedarville.edu/techtraining.

Microsoft Office for Home Computers

Full time faculty and staff are eligible to participate in the Microsoft Home Use Program which offers the Microsoft Office Suite (Excel, PowerPoint, Word, and more) for home computers at a very reasonable price. Refer to the Tech Help pages for more information about this offer.

Wireless and Network Maintenance and Computer Lab Hours During Break (Students)

March 4th, 2016

Wireless and Network Maintenance – Spring Break

The network team will be busy upgrading the network infrastructure and wireless over spring break. Students who remain on campus may notice some disruptions in service and we apologize for any inconvenience. Depending on the type of maintenance planned, service outages may range from a few minutes to a few hours.

Affected services include: wireless, CedarNet, network storage (H, S, T drives), Filr, and network connectivity in the residence halls.

Computer Lab Hours – Spring Break

All open access computer labs will close at 5:00 pm on Friday, March 4 for spring break. The BTS 111 computer lab will reopen on Sunday, March 13 at 4:00 pm (remember to change your clocks for Daylight Savings Time). All other computer labs will resume normal academic hours on Monday, March 14.