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Information Technology Blog

Compromised Accounts and Phishing Emails

May 21st, 2015

Information technology is working diligently to increase CedarNet and University email account security.

Compromised Google Accounts
Over the last several months, we have had an increase in the number of attacks trying to gain access to employee and student email accounts. If the attackers are successful, they send out large numbers of phishing email messages from the victim’s account.

If you receive a message that your University email account has been disabled, it may be a result of a compromised account. Please call the Information Technology office 937-766-7905 for immediate assistance.

Duo Two-Factor Security – Strengthen Security, Available Now!
Faculty and staff participation in two-factor authentication is entirely voluntary and will provide strengthened account protection. If you wish to participate, please review the following help pages:
Two-Factor Authentication FAQ
Two-Factor Authentication Set Up and Use

Don’t Take the Bait – Phishing Cautions
Information Technology reminds you not to click on links in emails that are non-specific or seem suspicious (e.g., view this document). It is especially important not to enter personal (password) or financial (account number) information into websites you visit from links embedded in emails. Visit the website directly instead.

Recent phishing emails circulating around campus refer to Walmart, Dropbox. etc. Because University email accounts can and have been compromised, a phishing email may be sent by someone you know. Please be cautious in opening any unexpected email, even if it is from someone familiar to you.

TechTalk: Your Account Security – June 25
Plan to attend a TechTalk lunch next month where we will demonstrate actions you can take to safeguard your accounts. Register for TechTalk (choose Technology Training).

Ignore Outdated Campus Emails

May 11th, 2015

Delayed Delivery of Outdated Campus Emails

Several all-campus emails, containing outdated information (e.g., curfew for JS), were recently delivered to your University email account . You may ignore these obsolete emails.

What Happened?

When the campus experienced delivery issues with group emails back in April of this year, several emails were not delivered. These emails have resurfaced, and were automatically delivered by Google. We apologize for any confusion.

CedarNet UserName Change, Computer Lab Summer Hours, Fir Server Maintenance

April 28th, 2015

Request Username Change – by Friday 5/1

Just a reminder… three times a year, we offer students, faculty, and staff the opportunity to request a change in their CedarNet username (login name). Reasons for requesting a change would include wanting a shorter username or to reflect a change in your last name (via marriage or some other legal action). The CedarInfo transaction to request a change in your username is located under “Individual Transactions.” The deadline for requesting changes this semester is Friday, May 1. The actual changes will be made on the morning of May 5. Additional details are available in the April 9 IT blog post.

Computer Labs – Summer Hours

The open access computer labs in BTS 111 and ENS 251 will close at 5:00 p.m. on Friday, May 1 for Summer break.

The BTS 111 computer lab will be reopen for summer hours as follows:
May – 8:00 a.m. – 9:00 p.m. M/W, 8:00 a.m. – 5:00 p.m. T/R/F, closed weekends
June – 8:00 a.m. – 5:00 p.m. weekdays, closed weekends
July – closed until the start of fall classes on Wednesday, August 19, 2015.

The ENS 251 lab will be remain closed during the summer and will reopen with the start of fall classes.
The SSC 103 computer lab, Rinnova Internet Cafe, and all CedarPrint stations will be open during summer building hours as determined by Campus Safety.

Fir Server Maintenance – Saturday 5/9 (FacStaff Only)

The Network and Infrastructure Services team will be performing scheduled maintenance on the Fir server on Saturday, May 9 between 8:00 a.m. and 11:00 a.m. Data stored on the Fir server will be inaccessible to faculty and staff during that time. Refer to the Identify Your Network Server help page if you are unsure of your assigned server.

University Mailing Groups

April 20th, 2015

University Group Email Delays
Faculty and staff have reported slow delivery or non-delivery of email sent to University Mailing Groups. The problems appear to have begun last Friday. The network and infrastructure services team is aware of the problem and is working with Google on a resolution.

What Can I Do?
Please do not resend your email. Otherwise recipients will receive multiple copies once email delivery is restored. Information Technology will send out an update once University mailing groups are functioning normally again.

Change Your CedarNet Username, Moodle Summer Courses

April 9th, 2015

Change Your CedarNet UserName (and email address)

Three times a year, we offer students, faculty, and staff the opportunity to request a change in their CedarNet username (login name). Reasons for requesting a change would include wanting a shorter username or to reflect a change in your last name (via marriage or some other legal action). The CedarInfo transaction to request a change in your username is located under “Individual Transactions.”

The deadline for requesting changes this semester is May 1. The actual changes will be made on the morning of May 5. The changes will take a few hours to process through all of our systems, so people whose usernames are being changed will not have access to some resources that morning.

The next open period for requesting a username change will be at the end of the summer, so if you are anticipating a change in legal name before then, you should consider requesting a change in your username now.

Please note that when your CedarNet username is changed, your Cedarville email address will also change. You will want to think about some potential negatives in regards to changing your username, especially if you have used your Cedarville email address to subscribe to Facebook, shopping accounts, etc.

Once a username is changed, we will maintain an alias for the old email address for a period of six months. Incoming email sent to the old address and the new address will be delivered. After six months, only the new email address will be valid.

Moodle Update – Summer Students

Student rosters will be uploaded to summer Moodle courses on Friday morning, April 10, 2015.

Easter Break Computer Lab Hours (Students)

April 1st, 2015

Computer Lab Hours – Easter Break

The open access computer labs in BTS 111 and ENS 251 will close at 5:00 p.m. on Thursday, April 2 for Easter break. The labs will reopen at 8:00 a.m. on Tuesday, April 7.

The SSC 103 computer lab, Rinnova Internet Cafe, and all CedarPrint stations will be open during holiday building hours as determined by Campus Safety.

Student Employment, Student Registration and eCheck Update (Students)

March 25th, 2015

Student Employment – Open for Summer/Fall 2015

If you are interested in working on campus this summer or during the 2015-16 academic year, please check out all open positions (choose “Summer 2015″ or “Fall 2015″ from the drop-down menu), and then fill out a student employment profile. Many Cedarville departments interview and hire students in the spring for student employment during the next academic year.

Student Planning (Registration) Resources

As announced by the Office of the Registrar, the new Student Planning tool is in place for graduate students and some undergraduate students. Visit the Student Course Planning tech help page for additional information and step-by-step instructions.

eCheck Update

A security solution for the 20+ eChecks (email check stations) has been found, and information technology expects that all eChecks will be available later this week.

Password Expiration, New Moodle Sections and Teaching Assistants (FacStaff)

March 25th, 2015

CedarNet Password Expiration

Many CedarNet passwords are due to expire soon. Passwords will expire every 360 days for most current faculty, staff, and department accounts.

  1. You will receive a notice during the log in process that your password is about to expire.
  2. Before you change your password, read the instructions on how to create a strong password.
  3. Next, follow the instructions to change your password. This will reset your password expiration date for another 360 days.
  4. If you delay in changing your password, you will have 10 grace log ins before your CedarNet password expires and your account becomes inaccessible.
  5. If you use Google delegation for a department email account (e.g., Admissions), you may not receive any advance notice that the department password is about to expire. Instead, the department account may just stop working at some point.
  6. If you become locked out of your personal or department account, please call information technology at 937-766-7905 for a temporary password.

Moodle Updates

  1. New sections for 2015 summer and fall courses were loaded into Moodle last week and are available for faculty review.
  2. Summer 2015 rosters will be uploaded into Moodle after Easter break.
  3. If you need to add a teaching assistant or an additional faculty member to your Moodle course, please use the appropriate CedarInfo transaction, Identify Teaching Assistants (faculty) or Identify Teaching Assistants (secretaries), located under “Curricular Transactions”.

NOTE: Only current faculty, staff, and students can be added to a Moodle course. In addition, you can only add someone to courses for the term in-progress or the next immediate term. If you need to add someone to a past term course, please submit an IT Request (ITR). For future reference, please refer to the TechHelp page on this topic.

Windows Updates

Monthly Windows updates were released to campus by the networking team yesterday morning. Please submit an IT Request (ITR) if you have any problems after the updates install.

Additional S: and T: Drive Maintenance, eCheck Update

March 19th, 2015

Please make note of the following two immediate issues which may affect you.

Additional S: and T: Drive Maintenance – Fri. 3/19
The network and infrastructure services team will be performing additional maintenance on the S: (student) and T: (project) network drives tomorrow morning (Friday) starting at 5:45 a.m. The S: and T: drives will be unavailable for about 30 minutes.

eCheck Stations – Update
The 20+ eChecks (email check stations) around campus remain disconnected as IT continues to work to find a security patch for the recent Google change. Students are welcome to visit an open computer lab to check email between classes. We apologize for the inconvenience.

S and T Network Drive Maintenance and eCheck Stations Unavailable

March 17th, 2015

Please make note of the following two immediate issues which may affect you.

S: and T: Drive Maintenance – Wed. 3/18
The network and infrastructure services team will be performing critical maintenance on the S: (student) and T: (project) network drives tomorrow morning (Wednesday) starting at 6:00 a.m. The S: and T: drives will be unavailable for about 30 minutes.

eCheck Stations
Google made a change today that negatively affects the 20+ eChecks (email check stations) around campus. For security reasons, IT has disabled all eCheck stations until this issue is resolved. You are welcome to visit an open computer lab to check your email.