Next Monday, March 7, Information Technology department personnel will be replacing critical equipment in the University’s primary data center. This work will begin at 8 p.m. and should be completed by midnight. Although we are taking steps to minimize downtime, we do anticipate two brief 2-4-minute outages for the phone... View Article
So you’ve learned how to save your files to OneDrive, and you vaguely remember something called SharePoint. Now Microsoft Teams comes along. It can be confusing. IT wants to help you understand how Teams can combine these technologies to help you better communicate to faculty, staff, and students via meetings... View Article
On Wednesday, February 2, Web Services and IT will facilitate a change in how people log in to Canvas. With the addition of CUEnrich as a continuing education platform for Cedarville, a new login page will allow users to choose if they are faculty, staff, student, or a CUEnrich user.... View Article
On September 23, the security certificate that secures authentication to the eduroam WiFi network will be renewed. This is a process that happens every two years when the current certificate expires. What this means for your eduroam-connected devices… Android Devices: No action needed. Your connection to eduroam will continue to work without any disruption.... View Article
New Sign-in to CedarInfo Transactions and Other Services Information Technology is continuing to update the sign-in pages of Cedarville University services in an effort to prepare for a seamless single-sign-on experience to the new myCU portal that will be launched later this summer. Effective Wednesday, June 30, the following services... View Article
Support for University desk phones and cell phones is moving to Information Technology from Operations. Instead of filing a Maintenance Work Order, simply visit https://cedarville.edu/phones or visit the ServeCU IT Service portal at Cedarville.edu/ServeCU. After authenticating, select Request Help/Browse Service Catalog and select the Telephones, Cellphones, & Voicemail service. Alternatively, give us... View Article
Today is Identity Management Day! Securing our digital identities is critical to protecting our personal information and our identities from theft and fraud. The National Cybersecurity Alliance (NCA) and the Identity Defined Security Alliance (IDSA) are proud to present the first Identity Management Day, an annual awareness event which takes... View Article
Three times a year at the end of each semester, IT allows students, faculty, and staff to request a change in their CedarNet user name. Reasons for requesting a change include the desire for a shorter login name or a change in your last name (e.g., marriage). The CedarInfo transaction... View Article
With more and more people adopting Teams, OneDrive, and SharePoint, Information Technology will centralize our support efforts in our ServeCU portal. How do I get support for Teams, Sharepoint, and OneDrive? Go to the ServeCU Portal at cedar.to/ServeCU, click Sign in, and search for “OneDrive.” We have a list of articles there... View Article
Did you know CU Learn (Canvas) support is available 24×7? Canvas phone and chat support are available 24×7 for faculty and students. The details for Canvas support options can be viewed by selecting the (?) Help icon on the main Canvas page (cedar.to/canvas) or by going to cedar.to/canvashelp. The Cedarville... View Article
