September 25, 2015
Please make note of the following immediate issue which may affect you. Password Change Notice Most faculty and staff will receive a separate email from TechHelp sometime today asking them to change their CedarNet password using the appropriate CedarInfo transaction. Information technology is sending a TechAlert as confirmation that the email... View Article
September 23, 2015
J Drive Maintenance – Thurs. 9/24 The network and infrastructure services team will be performing critical maintenance on the J: network drive tomorrow morning (Thursday) starting at 5:30 a.m. The J: drive will be unavailable for about 60 minutes. *NEW* Grade Assist Tool for Faculty Information technology has recently licensed... View Article
September 23, 2015
If you do not work in Founder’s Hall, you may disregard this notice. Network Planned Outage – 10am Wed 9/23 Network services and connectivity will be unavailable in Founder’s Hall for 5-10 minutes starting at 10:00 a.m. today in order to address multiple reports of issues with network printing and access... View Article
September 15, 2015
CedarNet Password Expiration for Students Information Technology is continuing to work on protecting network accounts from malicious attacks. The two-factor authentication system (Duo Security) and password-hint questions are two of our primary efforts in that regard. We are now ready to implement the third phase of security improvement: expiring passwords... View Article
September 4, 2015
Please make note of the following immediate issues which may affect you. Printer Maintenance – Sat. 9/5 from 8-11 p.m. The network and infrastructure services team has scheduled network printing maintenance (including CedarPrint) for tomorrow (Saturday) starting at 8:00 p.m. Printing to network printers and CedarPrint stations will be unavailable... View Article
August 26, 2015
Please make note of the following immediate issue which affects you. Scheduled Power Outage Prep – Faculty and Staff In preparation for the power outage in the academic buildings on August 27, faculty and staff are advised to shut down their office computers before leaving work on Thursday evening. Computer... View Article
August 26, 2015
Please make note of the following immediate issues which may affect you. CedarPrint Errors The following errors have occurred for some students using CedarPrint: “Wrong paper size” error – when trying to send a document to CedarPrint from a laptop. “Open Rear Door” – when printing a document at a... View Article
August 20, 2015
CedarPrint Issues 1. CedarPrint stations can only print 8-1/2 x 11″ letter size prints. We believe attempting to print non-standard paper sizes causes the CedarPrint stations to lock up and produce an error message. 2. As of 11:00 a.m. Thursday 8/20, if you attempt to send a print job to... View Article
July 20, 2015
Security TechTalk and Duo Setup – New Video Posted! Join the 200+ faculty and staff who have already secured their accounts with Duo Two-Factor Authentication (TFA). If you missed the Security TechTalk hosted by IT in June, you can now view the session as a series of short videos within... View Article
July 17, 2015
Redwood Server Maintenance – TODAY! A final reminder that the following University systems and services will be unavailable starting at 3:00 p.m. today (Friday, 7/17): CedarInfo (including timecards, financial aid, online registration, parking permit, student accounts) Colleague (all Redwood systems, transactions, screens and reporting. Includes student planning and web advisor)... View Article