Password Change Notice (FacStaff)

September 25, 2015

Please make note of the following immediate issue which may affect you. Password Change Notice Most faculty and staff will receive a separate email from TechHelp sometime today asking them to change their CedarNet password using the appropriate CedarInfo transaction. Information technology is sending a TechAlert as confirmation that the email... View Article

J Drive Maintenance, Grade Assist Program

September 23, 2015

J Drive Maintenance – Thurs. 9/24 The network and infrastructure services team will be performing critical maintenance on the J: network drive tomorrow morning (Thursday) starting at 5:30 a.m. The J: drive will be unavailable for about 60 minutes. *NEW* Grade Assist Tool for Faculty Information technology has recently licensed... View Article

Founder’s Hall Network Outage Today at 10:00 a.m.

September 23, 2015

If you do not work in Founder’s Hall, you may disregard this notice. Network Planned Outage – 10am Wed 9/23 Network services and connectivity will be unavailable in Founder’s Hall for 5-10 minutes starting at 10:00 a.m. today in order to address multiple reports of issues with network printing and access... View Article

CedarNet Password Expiration (Students)

September 15, 2015

CedarNet Password Expiration for Students Information Technology is continuing to work on protecting network accounts from malicious attacks. The two-factor authentication system (Duo Security) and password-hint questions are two of our primary efforts in that regard. We are now ready to implement the third phase of security improvement: expiring passwords... View Article

Planned Printing Outage, Holiday Lab Hours, Getting TechHelp

September 4, 2015

Please make note of the following immediate issues which may affect you. Printer Maintenance – Sat. 9/5 from 8-11 p.m. The network and infrastructure services team has scheduled network printing maintenance (including CedarPrint) for tomorrow (Saturday) starting at 8:00 p.m. Printing to network printers and CedarPrint stations will be unavailable... View Article

Preparation for Scheduled Power Outage (FacStaff)

August 26, 2015

Please make note of the following immediate issue which affects you. Scheduled Power Outage Prep – Faculty and Staff In preparation for the power outage in the academic buildings on August 27, faculty and staff are advised to shut down their office computers before leaving work on Thursday evening. Computer... View Article

CedarPrint (Students)

August 26, 2015

Please make note of the following immediate issues which may affect you. CedarPrint Errors The following errors have occurred for some students using CedarPrint: “Wrong paper size” error – when trying to send a document to CedarPrint from a laptop. “Open Rear Door” – when printing a document at a... View Article

CedarPrint Issues and Fix (Students)

August 20, 2015

CedarPrint Issues 1. CedarPrint stations can only print 8-1/2 x 11″ letter size prints. We believe attempting to print non-standard paper sizes causes the CedarPrint stations to lock up and produce an error message. 2. As of 11:00 a.m. Thursday 8/20, if you attempt to send a print job to... View Article

Reminder CedarInfo and Other Redwood Transactions Unavailable Today

July 17, 2015

Redwood Server Maintenance – TODAY! A final reminder that the following University systems and services will be unavailable starting at 3:00 p.m. today (Friday, 7/17): CedarInfo (including timecards, financial aid, online registration, parking permit, student accounts) Colleague (all Redwood systems, transactions, screens and reporting. Includes student planning and web advisor)... View Article