Planned Printing Outage, Holiday Lab Hours, Getting TechHelp

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September 4, 2015

Please make note of the following immediate issues which may affect you.

Printer Maintenance – Sat. 9/5 from 8-11 p.m.
The network and infrastructure services team has scheduled network printing maintenance (including CedarPrint) for tomorrow (Saturday) starting at 8:00 p.m. Printing to network printers and CedarPrint stations will be unavailable between 8:00 – 11:00 p.m. You will want to print out any CedarPrint documents before 8:00 p.m. on Saturday as the print queue may be erased during maintenance.

Holiday Computer Lab Hours

  • The open-access computer labs in BTS 111 and ENS 251 will close at 5:00 p.m. today (Friday) and remain closed over Labor Day weekend. The labs will reopen at 8:00 a.m. on Tues., September 8.
  • The SSC 103 computer lab and Rinnova computer area will be open according to Steven Student Center holiday building hours.
  • Computers in the Centennial Library will be open according to the Library holiday schedule.

Getting Help from IT
There are several options for getting assistance with technical questions and issues:

  • Technical or equipment problems – submit an online IT Request.
  • Software or technical questions – search the TechHelp pages or email TechHelp.
  • Technical and software training – view online training videos at Atomic Learning.
  • Personal computer or device support – visit the TechStop center between 11:00 a.m. – 4:30 p.m. weekdays (closed on Labor Day).
  • CedarNet updates – follow information technology on twitter @cedarvilleIT.
  • Information Technology website and blog – including archived TechNews and TechAlerts (cedarville.edu/it).
  • Help desk – call 937-766-7905 until 11:00 p.m. (including weekends). You may leave a message for after-hours support.

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