Support for University desk phones and cell phones is moving to Information Technology from Operations. Instead of filing a Maintenance Work Order, simply visit https://cedarville.edu/phones or visit the ServeCU IT Service portal at Cedarville.edu/ServeCU. After authenticating, select Request Help/Browse Service Catalog and select the Telephones, Cellphones, & Voicemail service. Alternatively, give us... View Article
Student H: Drive Migration to OneDrive For many years, most of Cedarville’s files have been stored in network drives. These drives, usually known by their alphabet soup of drive letters (i.e., H:, J:, S: or T:) are automatically made available on any University-provided computer after login, but perform poorly today... View Article
Today is Identity Management Day! Securing our digital identities is critical to protecting our personal information and our identities from theft and fraud. The National Cybersecurity Alliance (NCA) and the Identity Defined Security Alliance (IDSA) are proud to present the first Identity Management Day, an annual awareness event which takes... View Article
Three times a year at the end of each semester, IT allows students, faculty, and staff to request a change in their CedarNet user name. Reasons for requesting a change include the desire for a shorter login name or a change in your last name (e.g., marriage). The CedarInfo transaction... View Article
With more and more people adopting Teams, OneDrive, and SharePoint, Information Technology will centralize our support efforts in our ServeCU portal. How do I get support for Teams, Sharepoint, and OneDrive? Go to the ServeCU Portal at cedar.to/ServeCU, click Sign in, and search for “OneDrive.” We have a list of articles there... View Article
Did you know CU Learn (Canvas) support is available 24×7? Canvas phone and chat support are available 24×7 for faculty and students. The details for Canvas support options can be viewed by selecting the (?) Help icon on the main Canvas page (cedar.to/canvas) or by going to cedar.to/canvashelp. The Cedarville... View Article
Password expired? Forgot your password? Who do you call? No one! You can reset your own password with Information Technology’s new self-service password reset procedure. You can reset a forgotten or expired password using a phone number or your alternate email address. Go to cedar.to/passwordreset for details on this new... View Article
With income tax filing season now upon us, the scammers are phishing for your personal information. Beware of tax scams through phishing email messages and fraudulent electronic tax filing websites. The IRS has a wealth of information and tips on how to avoid falling victim to a tax scam. For... View Article
Apple recently released iOS 14.4 and iPadOS. Information Technology strongly recommends users with iPhones and iPads update their devices to 14.4. This release includes fixes to significant security vulnerabilities. The upgrade also includes other bug fixes, Bluetooth device setting updates, and support for scanning smaller QR codes. But the most... View Article
Google made a few changes to the Wi-Fi setup screen for eduroam with the January 2021 Android 11 security update. If you have difficulty connecting to eduroam, you’ll need to update a few settings: EAP Method: PEAP Phase 2 Authentication: MSCHAPv2 CA certificate: Use System Certificates (on some versions, this... View Article
