Network Services Have Been Restored CedarInfo, Network Printing (including CedarPrint), Student Portal, Student and FacStaff homepages are available again. Please submit an online IT request if you notice any new issues.
Temporarily Unavailable Network Services The following network services are currently unavailable because of an unplanned server outage: CedarInfo, Network Printing (including CedarPrint), Student Portal, Student and FacStaff homepages. The network and infrastructure services team is aware of the problem and working on a resolution. We apologize for any inconvenience and... View Article
NEW Moodle Login Screen – Wed. 10/21 Starting tomorrow, clicking the blue Moodle [Log in] button will redirect you to the CedarInfo login screen. Log in with your CedarNet username and password as normal. If you are already logged in to CedarInfo, clicking the Moodle [LogIn] button will grant you... View Article
Expiring CedarNet Passwords To continue improving CedarNet security, the expiration of student passwords is being phased in between Sept. 15 – Nov. 30, 2015. TechHelp will send you an email 2 weeks before your password expires. Note: You can change your CedarNet password in CedarInfo before you receive the email... View Article
Security Update This week several more CU email accounts were compromised through successful phishing emails. We encourage you to join the 350+ users who have already taken steps to protect their CedarNet accounts: – Set up your four security questions in CedarInfo (view instructions). – Opt-in for Duo Two-Factor Authentication... View Article
Please make note of the following immediate issue which may affect you. Google Drive is Unavailable Google reports that Google Drive and the document types associated with Drive (Docs, Sheets, Slides) are sporadically unavailable. Information technology has no estimate of when this service will be consistently available again because it is... View Article
Please make note of the following immediate issue which may affect you. Password Change Notice Most faculty and staff will receive a separate email from TechHelp sometime today asking them to change their CedarNet password using the appropriate CedarInfo transaction. Information technology is sending a TechAlert as confirmation that the email... View Article
J Drive Maintenance – Thurs. 9/24 The network and infrastructure services team will be performing critical maintenance on the J: network drive tomorrow morning (Thursday) starting at 5:30 a.m. The J: drive will be unavailable for about 60 minutes. *NEW* Grade Assist Tool for Faculty Information technology has recently licensed... View Article
If you do not work in Founder’s Hall, you may disregard this notice. Network Planned Outage – 10am Wed 9/23 Network services and connectivity will be unavailable in Founder’s Hall for 5-10 minutes starting at 10:00 a.m. today in order to address multiple reports of issues with network printing and access... View Article
CedarNet Password Expiration for Students Information Technology is continuing to work on protecting network accounts from malicious attacks. The two-factor authentication system (Duo Security) and password-hint questions are two of our primary efforts in that regard. We are now ready to implement the third phase of security improvement: expiring passwords... View Article
