January 12, 2016
CedarPrint for Mobile Devices Information technology is pleased to announce CedarPrint for Mobile Devices. Read the set up Google cloud print for mobile devices help page for installation instructions. Once Google cloud print is installed on your device, read the device-specific cloud print usage instructions. Sign Up for Emergency Notifications... View Article
December 3, 2015
CedarPrint for Mobile Devices Information technology is pleased to announce that CedarPrint printing is now available for mobile devices (phones and tablets) using Google CloudPrint. The following TechHelp pages will get you started with setup and use of this new service. Set up Google Cloud Print for Mobile Devices Use Google... View Article
December 3, 2015
iMac Used Computer Sale Drawing – Facstaff Only Information technology has a limited number of used iMacs for sale that were originally from classrooms, labs and facstaff offices. The sale will be conducted via a drawing on December 8 at noon. Please use the following Google form to participate in... View Article
October 23, 2015
Network Services Have Been Restored CedarInfo, Network Printing (including CedarPrint), Student Portal, Student and FacStaff homepages are available again. Please submit an online IT request if you notice any new issues.
October 22, 2015
Temporarily Unavailable Network Services The following network services are currently unavailable because of an unplanned server outage: CedarInfo, Network Printing (including CedarPrint), Student Portal, Student and FacStaff homepages. The network and infrastructure services team is aware of the problem and working on a resolution. We apologize for any inconvenience and... View Article
October 20, 2015
NEW Moodle Login Screen – Wed. 10/21 Starting tomorrow, clicking the blue Moodle [Log in] button will redirect you to the CedarInfo login screen. Log in with your CedarNet username and password as normal. If you are already logged in to CedarInfo, clicking the Moodle [LogIn] button will grant you... View Article
October 13, 2015
Expiring CedarNet Passwords To continue improving CedarNet security, the expiration of student passwords is being phased in between Sept. 15 – Nov. 30, 2015. TechHelp will send you an email 2 weeks before your password expires. Note: You can change your CedarNet password in CedarInfo before you receive the email... View Article
October 13, 2015
Security Update This week several more CU email accounts were compromised through successful phishing emails. We encourage you to join the 350+ users who have already taken steps to protect their CedarNet accounts: – Set up your four security questions in CedarInfo (view instructions). – Opt-in for Duo Two-Factor Authentication... View Article
October 9, 2015
Please make note of the following immediate issue which may affect you. Google Drive is Unavailable Google reports that Google Drive and the document types associated with Drive (Docs, Sheets, Slides) are sporadically unavailable. Information technology has no estimate of when this service will be consistently available again because it is... View Article
September 25, 2015
Please make note of the following immediate issue which may affect you. Password Change Notice Most faculty and staff will receive a separate email from TechHelp sometime today asking them to change their CedarNet password using the appropriate CedarInfo transaction. Information technology is sending a TechAlert as confirmation that the email... View Article