Campus Phone Problems (Incoming Calls from Off-Campus)

April 11, 2014

Information technology has confirmed that campus phones are currently not receiving incoming phone calls originating from off-campus callers. It is an issue that our phone vendor will need to trouble-shoot. Information technology is working with University service center staff and phone vendor staff to resolve this problem.

Heartbleed Security Vulnerability

April 11, 2014

As you may know, there has been considerable news coverage this week for a security vulnerability called Heartbleed. This vulnerability affects certain versions of security software called OpenSSL. OpenSSL is used by some sites for providing secure web pages. CedarNet Password The networking team has checked all of the CU... View Article

CedarNet Password Strength Policy Enabled

March 19, 2014

Password Strength Policy The new CedarNet password strength policy was implemented yesterday as planned. The next time you either choose to change your CedarNet password or are prompted to change your password, it will need to meet the following requirements: 8 characters or more contain at least 1 letter and 1... View Article

Update on Power Outage and Technology Issues

February 18, 2014

The power outage resulted in a couple of technology issues which should now be resolved. Google Email University email, calendar, etc. were unavailable from wired connections for a period of time. Access to university email is now fully restored for both wired and wireless connections. Hardware and CedarNet Loss of power... View Article

Campus Phones and Moodle Maintenance

January 14, 2014

Campus Phones Maintenance – Tuesday night The Networking and Infrastructure Services team will be working on the campus telephone server between 9:00 – 10:30 p.m. tonight (Tuesday, January 14). We anticipate there may be a period of up to 30 minutes during that time that the campus telephone network is... View Article

UPDATE Campus Phone Maintenance

December 18, 2013

The Network Team successfully moved all campus phones to a new server last night. However, some phones are not yet being recognized by the VoIP service. Some reported symptoms are: 1. You have a dial tone but are unable to place or receive calls. 2. Your phone reads “Unavailable.” 3. The... View Article

Campus Phone Maintenance – Tuesday Night

December 17, 2013

Tonight, starting at 9:00 pm, the Networking team will be doing some work on the campus phone system. This means that the phone system will be inoperable for about an hour. If, for some reason, your phone is not working the next time you return to your office, you will... View Article

UPDATE – Google sync with iOS devices

November 8, 2013

Stephen Gaines (Director of Technical Services) reports that most iOS devices have recovered and are syncing smoothly with Google now. If your device is still unable to sync with your University mail and/or calendar, or you have experienced any residual issues, the SPC technicans are able to help. For express... View Article

Google Sync Problems with iOS Devices

November 6, 2013

A recent change by Google is causing problems with synchronizing email on Apple (iOS) mobile devices. What Should I Do? If you are prompted for a password on an Apple iOS device (iPad, iPhone, iPod touch) please select Cancel. After Google resolves the issue, your email should start downloading normally.... View Article