LogIn Issues There have been reports from users that they cannot log in to some CedarInfo transactions, the Student Planning site, and the Colleague system. If you are currently logged in and still have work to complete, IT recommends that you do not log out as you may not be... View Article
Network Services Have Been Restored CedarInfo, Network Printing (including CedarPrint), Student Portal, Student and FacStaff homepages are available again. Please submit an online IT request if you notice any new issues.
Temporarily Unavailable Network Services The following network services are currently unavailable because of an unplanned server outage: CedarInfo, Network Printing (including CedarPrint), Student Portal, Student and FacStaff homepages. The network and infrastructure services team is aware of the problem and working on a resolution. We apologize for any inconvenience and... View Article
NEW Moodle Login Screen – Wed. 10/21 Starting tomorrow, clicking the blue Moodle [Log in] button will redirect you to the CedarInfo login screen. Log in with your CedarNet username and password as normal. If you are already logged in to CedarInfo, clicking the Moodle [LogIn] button will grant you... View Article
Please make note of the following immediate issue which may affect you. Google Drive is Unavailable Google reports that Google Drive and the document types associated with Drive (Docs, Sheets, Slides) are sporadically unavailable. Information technology has no estimate of when this service will be consistently available again because it is... View Article
Please make note of the following immediate issue which may affect you. Password Change Notice Most faculty and staff will receive a separate email from TechHelp sometime today asking them to change their CedarNet password using the appropriate CedarInfo transaction. Information technology is sending a TechAlert as confirmation that the email... View Article
If you do not work in Founder’s Hall, you may disregard this notice. Network Planned Outage – 10am Wed 9/23 Network services and connectivity will be unavailable in Founder’s Hall for 5-10 minutes starting at 10:00 a.m. today in order to address multiple reports of issues with network printing and access... View Article
Please make note of the following immediate issues which may affect you. Printer Maintenance – Sat. 9/5 from 8-11 p.m. The network and infrastructure services team has scheduled network printing maintenance (including CedarPrint) for tomorrow (Saturday) starting at 8:00 p.m. Printing to network printers and CedarPrint stations will be unavailable... View Article
Please make note of the following immediate issue which affects you. Scheduled Power Outage Prep – Faculty and Staff In preparation for the power outage in the academic buildings on August 27, faculty and staff are advised to shut down their office computers before leaving work on Thursday evening. Computer... View Article
Please make note of the following immediate issues which may affect you. CedarPrint Errors The following errors have occurred for some students using CedarPrint: “Wrong paper size” error – when trying to send a document to CedarPrint from a laptop. “Open Rear Door” – when printing a document at a... View Article