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CedarInfo, Student Planning and Colleague Login Issues

February 22, 2016

LogIn Issues There have been reports from users that they cannot log in to some CedarInfo transactions, the Student Planning site, and the Colleague system. If you are currently logged in and still have work to complete, IT recommends that you do not log out as you may not be... View Article

Tomorrow NEW Moodle LogIn Screen and Duo Two-Factor Authentication

October 20, 2015

NEW Moodle Login Screen – Wed. 10/21 Starting tomorrow, clicking the blue Moodle [Log in] button will redirect you to the CedarInfo login screen. Log in with your CedarNet username and password as normal. If you are already logged in to CedarInfo, clicking the Moodle [LogIn] button will grant you... View Article

Google Drive May Be Unavailable (includes Docs, Sheets, Slides)

October 9, 2015

Please make note of the following immediate issue which may affect you. Google Drive is Unavailable Google reports that Google Drive and the document types associated with Drive (Docs, Sheets, Slides) are sporadically unavailable. Information technology has no estimate of when this service will be consistently available again because it is... View Article

Password Change Notice (FacStaff)

September 25, 2015

Please make note of the following immediate issue which may affect you. Password Change Notice Most faculty and staff will receive a separate email from TechHelp sometime today asking them to change their CedarNet password using the appropriate CedarInfo transaction. Information technology is sending a TechAlert as confirmation that the email... View Article

Founder’s Hall Network Outage Today at 10:00 a.m.

September 23, 2015

If you do not work in Founder’s Hall, you may disregard this¬†notice. Network Planned Outage – 10am Wed 9/23 Network services and connectivity will be unavailable in Founder’s Hall for 5-10 minutes starting at 10:00 a.m. today in order to address multiple reports of issues with network printing and access... View Article

Planned Printing Outage, Holiday Lab Hours, Getting TechHelp

September 4, 2015

Please make note of the following immediate issues which may affect you. Printer Maintenance – Sat. 9/5 from 8-11 p.m. The network and infrastructure services team has scheduled network printing maintenance (including CedarPrint) for tomorrow (Saturday) starting at 8:00 p.m. Printing to network printers and CedarPrint stations will be unavailable... View Article

Preparation for Scheduled Power Outage (FacStaff)

August 26, 2015

Please make note of the following immediate issue which affects you. Scheduled Power Outage Prep – Faculty and Staff In preparation for the power outage in the academic buildings on August 27, faculty and staff are advised to shut down their office computers before leaving work on Thursday evening. Computer... View Article

CedarPrint (Students)

August 26, 2015

Please make note of the following immediate issues which may affect you. CedarPrint Errors The following errors have occurred for some students using CedarPrint: “Wrong paper size” error – when trying to send a document to CedarPrint from a laptop. “Open Rear Door” – when printing a document at a... View Article