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Founder’s Hall Network Outage Today at 10:00 a.m.

September 23, 2015

If you do not work in Founder’s Hall, you may disregard this notice. Network Planned Outage – 10am Wed 9/23 Network services and connectivity will be unavailable in Founder’s Hall for 5-10 minutes starting at 10:00 a.m. today in order to address multiple reports of issues with network printing and access... View Article

Planned Printing Outage, Holiday Lab Hours, Getting TechHelp

September 4, 2015

Please make note of the following immediate issues which may affect you. Printer Maintenance – Sat. 9/5 from 8-11 p.m. The network and infrastructure services team has scheduled network printing maintenance (including CedarPrint) for tomorrow (Saturday) starting at 8:00 p.m. Printing to network printers and CedarPrint stations will be unavailable... View Article

Preparation for Scheduled Power Outage (FacStaff)

August 26, 2015

Please make note of the following immediate issue which affects you. Scheduled Power Outage Prep – Faculty and Staff In preparation for the power outage in the academic buildings on August 27, faculty and staff are advised to shut down their office computers before leaving work on Thursday evening. Computer... View Article

CedarPrint (Students)

August 26, 2015

Please make note of the following immediate issues which may affect you. CedarPrint Errors The following errors have occurred for some students using CedarPrint: “Wrong paper size” error – when trying to send a document to CedarPrint from a laptop. “Open Rear Door” – when printing a document at a... View Article

CedarPrint Issues and Fix (Students)

August 20, 2015

CedarPrint Issues 1. CedarPrint stations can only print 8-1/2 x 11″ letter size prints. We believe attempting to print non-standard paper sizes causes the CedarPrint stations to lock up and produce an error message. 2. As of 11:00 a.m. Thursday 8/20, if you attempt to send a print job to... View Article

Reminder CedarInfo and Other Redwood Transactions Unavailable Today

July 17, 2015

Redwood Server Maintenance – TODAY! A final reminder that the following University systems and services will be unavailable starting at 3:00 p.m. today (Friday, 7/17): CedarInfo (including timecards, financial aid, online registration, parking permit, student accounts) Colleague (all Redwood systems, transactions, screens and reporting. Includes student planning and web advisor)... View Article

Compromised Accounts and Phishing Emails

May 21, 2015

Information technology is working diligently to increase CedarNet and University email account security. Compromised Google Accounts Over the last several months, we have had an increase in the number of attacks trying to gain access to employee and student email accounts. If the attackers are successful, they send out large... View Article

Ignore Outdated Campus Emails

May 11, 2015

Delayed Delivery of Outdated Campus Emails Several all-campus emails, containing outdated information (e.g., curfew for JS), were recently delivered to your University email account . You may ignore these obsolete emails. What Happened? When the campus experienced delivery issues with group emails back in April of this year, several emails... View Article

University Mailing Groups

April 20, 2015

University Group Email DelaysFaculty and staff have reported slow delivery or non-delivery of email sent to University Mailing Groups. The problems appear to have begun last Friday. The network and infrastructure services team is aware of the problem and is working with Google on a resolution.What Can I Do?Please do not... View Article

Additional S: and T: Drive Maintenance, eCheck Update

March 19, 2015

Please make note of the following two immediate issues which may affect you. Additional S: and T: Drive Maintenance – Fri. 3/19 The network and infrastructure services team will be performing additional maintenance on the S: (student) and T: (project) network drives tomorrow morning (Friday) starting at 5:45 a.m. The... View Article