Tomorrow NEW Moodle LogIn Screen and Duo Two-Factor Authentication

October 20, 2015

NEW Moodle Login Screen – Wed. 10/21 Starting tomorrow, clicking the blue Moodle [Log in] button will redirect you to the CedarInfo login screen. Log in with your CedarNet username and password as normal. If you are already logged in to CedarInfo, clicking the Moodle [LogIn] button will grant you... View Article

Google Drive May Be Unavailable (includes Docs, Sheets, Slides)

October 9, 2015

Please make note of the following immediate issue which may affect you. Google Drive is Unavailable Google reports that Google Drive and the document types associated with Drive (Docs, Sheets, Slides) are sporadically unavailable. Information technology has no estimate of when this service will be consistently available again because it is... View Article

Password Change Notice (FacStaff)

September 25, 2015

Please make note of the following immediate issue which may affect you. Password Change Notice Most faculty and staff will receive a separate email from TechHelp sometime today asking them to change their CedarNet password using the appropriate CedarInfo transaction. Information technology is sending a TechAlert as confirmation that the email... View Article

Founder’s Hall Network Outage Today at 10:00 a.m.

September 23, 2015

If you do not work in Founder’s Hall, you may disregard this notice. Network Planned Outage – 10am Wed 9/23 Network services and connectivity will be unavailable in Founder’s Hall for 5-10 minutes starting at 10:00 a.m. today in order to address multiple reports of issues with network printing and access... View Article

Planned Printing Outage, Holiday Lab Hours, Getting TechHelp

September 4, 2015

Please make note of the following immediate issues which may affect you. Printer Maintenance – Sat. 9/5 from 8-11 p.m. The network and infrastructure services team has scheduled network printing maintenance (including CedarPrint) for tomorrow (Saturday) starting at 8:00 p.m. Printing to network printers and CedarPrint stations will be unavailable... View Article

Preparation for Scheduled Power Outage (FacStaff)

August 26, 2015

Please make note of the following immediate issue which affects you. Scheduled Power Outage Prep – Faculty and Staff In preparation for the power outage in the academic buildings on August 27, faculty and staff are advised to shut down their office computers before leaving work on Thursday evening. Computer... View Article

CedarPrint (Students)

August 26, 2015

Please make note of the following immediate issues which may affect you. CedarPrint Errors The following errors have occurred for some students using CedarPrint: “Wrong paper size” error – when trying to send a document to CedarPrint from a laptop. “Open Rear Door” – when printing a document at a... View Article

CedarPrint Issues and Fix (Students)

August 20, 2015

CedarPrint Issues 1. CedarPrint stations can only print 8-1/2 x 11″ letter size prints. We believe attempting to print non-standard paper sizes causes the CedarPrint stations to lock up and produce an error message. 2. As of 11:00 a.m. Thursday 8/20, if you attempt to send a print job to... View Article

Reminder CedarInfo and Other Redwood Transactions Unavailable Today

July 17, 2015

Redwood Server Maintenance – TODAY! A final reminder that the following University systems and services will be unavailable starting at 3:00 p.m. today (Friday, 7/17): CedarInfo (including timecards, financial aid, online registration, parking permit, student accounts) Colleague (all Redwood systems, transactions, screens and reporting. Includes student planning and web advisor)... View Article

Compromised Accounts and Phishing Emails

May 21, 2015

Information technology is working diligently to increase CedarNet and University email account security. Compromised Google Accounts Over the last several months, we have had an increase in the number of attacks trying to gain access to employee and student email accounts. If the attackers are successful, they send out large... View Article